Help When the Lights Go Out
Every emergency dispatch includes a Class A Master Electrician. Our technicians are background-checked and trained on the current Virginia electrical code. When you call, you reach someone who can solve the problem, not just show up.
We serve Newport News and the wider Hampton Roads region day and night. Our A+ BBB rating reflects that standard on every call, not just business hours. You get the same licensed crew at 2 a.m. that you’d get at 2 p.m.
Total power loss, electrical hazards, sparking outlets, exposed live wiring, flooded panels, equipment failures, and smoke from any electrical device are all emergencies.
If you see active flames, evacuate and call 911 first. Then call us at (757) 715-1586.
We serve Newport News, Hampton, Williamsburg, York County, Suffolk, Portsmouth, Norfolk, Chesapeake, and Virginia Beach.
Insulation is already overheating, and a fire can start inside the wall before you see any flame.
The circuit is pulling more current than it can handle. Forcing it back on risks melting the wire and igniting the surrounding material.
A brief flicker is normal. A loud pop or sustained arc is not; it points to a damaged outlet or loose terminal that can flash without warning.
These are not "wait and see" situations. DIY resets or ignoring the symptom makes the underlying fault worse. For most Newport News calls, we aim to have a technician on site within 60 to 90 minutes. We confirm an arrival window before dispatch.
Power loss across the whole house, burning smell, smoke from any device, sparking at an outlet or panel, a breaker that won't reset, exposed live wiring from storm or vehicle damage, or any issue with active flames. Call (757) 715-1586 immediately. If there's active fire or smoke, call 911 first.
Yes. We answer emergency calls 24 hours a day, 7 days a week, including weekends and holidays. A live person, not a recording, takes the call and dispatches a licensed electrician.
Most Newport News calls get a technician on site within 60 to 90 minutes. We confirm an estimated arrival window before dispatch so you're never left waiting without information.
Stop using that circuit immediately. If you can do it safely, flip the breaker off. Don't touch the outlet or panel with bare hands or anything wet. If the smell is strong or you see smoke, leave the room and call 911 first, then call us.
Emergency dispatch outside normal business hours is billed at a higher rate. We confirm the rate before sending a technician. The trip charge is waived if you approve the repair on the same visit.
Yes. Our Class A Master Electrician covers commercial emergencies across Newport News, Hampton, Norfolk, Virginia Beach, and the wider Hampton Roads region.
Phase 3 Electrical Contracting LLC
A company dedicated to providing top-notch electrical services.
Class A licensed electrical contractor, strong commitment to safety, quality workmanship & code-compliant solutions.
708 Thimble Shoals Blvd Ste 2 Newport News, VA 23606